Privacy policy

Last updated: February 12, 2026

Maa Annapurna operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Maa Annapurna is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.


Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications related to your account, to process purchases, returns, exchanges or other transactions, to create and manage your account, to arrange shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending promotional communications by email, SMS or postal mail, and displaying advertisements related to products or services on our website or third-party websites.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping experience, detect and prevent fraud, illegal activity or misuse of the Services, and protect our users and business.

Communicating with You

We use your personal information to provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Reasons

We may use your information to comply with applicable laws, legal requests, court orders, investigations, or to enforce our terms, policies, and rights.


How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and third parties who perform services on our behalf, such as payment processing, analytics, customer support, cloud storage, fulfillment and shipping.
  • With business and marketing partners to provide marketing services and personalized advertising.
  • When you direct or consent to our disclosure of certain information to third parties.
  • With our affiliates or corporate group.
  • In connection with business transactions such as mergers, acquisitions, or bankruptcy proceedings.
  • To comply with legal obligations, law enforcement requests, or to protect our rights, users, and Services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify and third parties located in other countries. Shopify may also process personal information to provide enhanced features, analytics, fraud prevention, and personalized experiences.

To learn more about how Shopify uses your personal information, please visit the Shopify Consumer Privacy Policy:

Shopify Consumer Privacy Policy

You may also exercise certain privacy rights through:

Shopify Privacy Portal


Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and provide personalized advertisements and content.

You may control or disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the Services.


Third Party Websites and Links

The Services may provide links to websites or platforms operated by third parties. We are not responsible for the privacy, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.


Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us so we can delete the information.


Security and Retention of Your Information

We implement reasonable security measures designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.


Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right to Data Portability
  • Right to Opt-Out of Marketing Communications

You may exercise these rights by contacting us using the details provided below.

We may need to verify your identity before processing certain requests.


International Transfers

Your personal information may be transferred to, stored, and processed outside your country of residence.

Where required by law, we rely on recognized legal mechanisms for international data transfers, including Standard Contractual Clauses or equivalent safeguards.


Complaints

If you have concerns about how we handle your personal information, please contact us using the contact details below. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.


Governing Law and Jurisdiction

These Terms and any disputes, claims, or controversies arising out of or in connection with or relating to these Terms (including their validity, interpretation, performance) shall be governed by and construed in accordance with the laws of India.

Subject to the foregoing, the courts at Jaipur, Rajasthan, India shall have exclusive jurisdiction over all such disputes. Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of such courts and waives any objection to the laying of venue therein, including any objection on the grounds of forum non conveniens or inconvenience of forum.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory requirements.

Any changes will be posted on this page along with the updated “Last updated” date.


Contact

If you have any questions about this Privacy Policy, your personal information, or would like to exercise any of your privacy rights, please contact us:

Maa Annapurna
Email: maa2018ann@gmail.com

Website: Maa Annapurna